Osol — Delivery Acceleration & Operational Excellence
How I transformed a complex hardware delivery operation into a predictable, scalable system using weekly sprints, cross-functional alignment, and real-time financial tracking.
End-to-end ownership of delivery operations, team coordination, and financial reporting pipeline
Scaling delivery without chaos
Osol, a B2B hardware company providing smart workplace solutions to corporate clients (IPSEN, SNCF, Crédit Mutuel, Sanofi, Danone...), faced a critical scaling challenge: how to manage exponentially growing delivery demands while maintaining quality, tracking inventory, and ensuring accurate billing.
The existing process was fragmented — Production didn't know what CSM promised, Delivery teams worked in silos, and Finance chased information for invoicing. Clients experienced delays, internal teams were frustrated, and revenue recognition lagged behind actual deliveries.
Key Pain Points
- No visibility between Production, CSM, and Delivery teams
- Manual tracking leading to missed deliveries and delays
- Finance team unable to invoice on time due to missing delivery confirmations
- No clear batch planning causing inventory and resource bottlenecks
Weekly Sprint Framework
I implemented a SCRUM-inspired weekly sprint system that aligned all teams around delivery batches, creating transparency and accountability at every stage.
Batch Planning
Monthly batch allocation based on production capacity, client priorities, and material availability. Each batch has clear targets and deadlines.
Cross-Team Sync
Weekly standups with Production, CSM, and Ops to review progress, flag blockers, and reallocate resources as needed.
Status Dashboard
Real-time tracking of every client order: Dossier complet → Livré → BL signé → Facturé. No more chasing updates.
Finance Integration
Automated handoff to Finance when delivery is confirmed. Invoice generation triggered by BL signature, ensuring timely billing.
Delivery Metrics
Real operational data showing the impact of the sprint-based delivery system.
Monthly Bases Delivered
* December projection. Lower volumes in May, July, August due to summer seasonality and client availability.
Revenue by Month
Notable Clients Delivered
Key Results
Predictable Delivery
From chaotic ad-hoc deliveries to predictable weekly batches with 95% on-time delivery rate.
Invoice Acceleration
Finance receives complete delivery data within 24h of BL signature. No more chasing for billing info.
Team Alignment
Production, CSM, and Delivery teams now work from a single source of truth with clear handoff protocols.
Scalable Process
The sprint framework scales with demand — from 5 bases/month to 40+ without adding operational complexity.
Skills Mobilized
Want to transform your delivery operations?
I help B2B companies build predictable, scalable operational systems. Let's discuss how I can help you.